ARTS TIX Online Terms of Service

Tickets are sold at half price plus service charge. All sales are final. There are no refunds or exchanges. If the performance is canceled by the producers, you will be issued a refund or an exchange, at the producer's discretion.

No phone orders for half price tickets. All sales must be processed through a credit card. No checks, cash or gift certificates may be presented at the theatre upon arrival. No exceptions.

Once at the purchase page you will have five minutes to process your order. If you take longer, or attempt to hold seats, your order will be cancelled and you will have to start over.

Purchase is complete when you receive the confirmation page on your web browser. Please note: some shows sell out. If the performance you wish to attend sells out, your order will not be processed. This will be determined before you enter your credit card information.

Print out and present your confirmation page at the box office "will call" window along with photo identification. The theatre box office staff will present you with the tickets you purchased. Will call takes place approximately one hour before curtain.

You will be required to enter the correct billing address for your credit card (where you receive you credit card statements). If the information presented at the time of purchase is found to be fraudulent or incomplete, your order will be cancelled and the credit card used credited back, even if you get a confirmation page! Ticketmaster, at its discretion, may choose not to refund service charges or handling fees charged. If an order is cancelled for fraudulent or incorrect information, you will not be able to purchase tickets at half price at the box office.

The number of tickets available is limited and determined by the presenting organization, not ARTS TIX staff. Ticket availability is not guaranteed for all shows listed.

Reserved seating is assigned on a “best available” basis. Tickets may NOT be exchanged for a different location at the theatre. Some theatres assign tickets at the box office when you arrive. In these cases, you will be given the best available seats at the time you arrive and should not consider this to be “open” seating.

If you have any questions, comments or problems relating to this service, contact Christopher Smith , Ticket Services Manager.

E-TIX Today Sponsored by:

Samuel & Katherine French Fund
Arthur P. & Jeanette G. Pratt Memorial Fund
Mandell Weiss Charitable Trust