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MUSEUM OF CONTEMPORARY ART SAN DIEGO                                                                                          

MEMBERSHIP MANAGER

Department: Development
Reports to: Director of Development
Employee Status: Full-Time, Non-Exempt
Primary Work Location: La Jolla
Requisition Number: 200907

JOB SUMMARY:
Reporting to the Director of Development, the Membership Manager is responsible for significantly increasing Membership with a focus on acquisitions and retention. The Manager will plan, implement, and direct a broad-based Membership program that will increase individual and family support in Member and Contributor levels from $75 to $4,999.

The successful candidate will have a proven track record in broadening constituencies within a cultural environment and the ability to translate the strategic objectives into high-quality membership programs.

ESSENTIAL FUNCTIONS
* Plan, implement, and administrate Membership program to meet annual goals.
* Work with the Director of Development to develop new Membership categories and determine realistic yearly revenue goals.
* Develop and implement fundraising and sales strategies that target an appropriate audience and increase revenue and Membership base through mail, phone, onsite, and online sales.
* Direct the development, writing, and production of promotional and fundraising Membership brochures, letters, and other materials that effectively support the philosophy and mission of the Museum.
* Monitor Membership acquisition campaign progress to ensure that goals are met and that strategies are adjusted as needed.
* Initiate and maintain relationships with donors.
* Direct all operational activity of the Membership program in a manner that adheres to the annual expense budget.
* Develop and administer the annual expense budget.
* Ensure accurate and timely processing of new and renewed Membership tracking and campaign activity and reports.
* Develop office policies and procedures for the Membership program that result in an efficient and effective system.
* Determine ongoing staffing needs for the department.
* Respond to questions or concerns from Museum constituency and staff regarding Membership.
* Serve as Membership department representative on cross-functional Museum teams.

KNOWLEDGE, SKILLS AND EXPERIENCE
* 4+ years experience in development, membership sales, or relationship marketing, including proven management experience in a multi-faceted program.
* Minimum B.S or B.A. degree and general knowledge of art history; interest in and knowledge of contemporary art is desirable.
* Demonstrated writing ability including excellent spelling, grammar, and editing skills; effective business and persuasive writing styles.
* Excellent verbal communication skills and the ability to build effective professional relationships.
* Ability to interact with Board of Trustees, high-level Contributors, and Membership constituency.
* Ability to deliver with limited resources.
* Effective organizational skills and the capacity to simultaneously handle multiple activities with changing priorities.
* Must have ability to effectively work with people in a team environment.
* Effective organizational skills and the capacity to simultaneously handle multiple activities with changing priorities.
* Ability to work with minimal oversight to achieve team goals on a consistent basis.
* Proficient with basic computer systems, database management, Microsoft Word, Excel, and PowerPoint. Raiser's Edge experience preferred.

TYPICAL WORKING CONDITIONS
* Typical office environment; no unusual exposures.
* Working on weekends and evenings sometimes required for events.

For candidacy consideration, please submit resume and PERSONALIZED COVER LETTER including salary requirement with subject heading 200907 to clee@mcasd.org.